We have a 15-day return policy, which means you have 15 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at Contact@icarusclo.com.
Please note details of return will be communicated through email after the return has been confirmed.
You can always contact us for any return question at Contact@icarusclo.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right at Contact@icarusclo.com.
Exchanges
We will notify you once we’ve received and inspected your return, and let you know if we are happy to exchange the product with a replacement, please note this may not always be possible due to limited quantity of product.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at Contact@icarusclo.com.
